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Level 02
They weren’t made aware of the change initially….but midway through, after being able to show the improvement the change had made, I communicated what was changed, why it was changed, and how the change positively impacted the business AND the teammate.
In the scope of what we do….the change that I implemented wasn’t a huge change and definitely didn’t seem like it warranted being taken for a higher approval.
Looking forward to your feedback!